Customer Reviews
Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
...they put their customers first, and they're incredibly nice people as well.Andy B., Maryland“When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent, using the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm’s IT department directly. Excuse me? What’s an agent for if they don’t work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent.
Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie website and found Foresight Insurance quite literally a few blocks away from my house – and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that was well-tailored to my individual needs, but my premiums actually went down significantly.
The excellent customer service experience didn’t end there – not only did the folks at Foresight arrange for canceling my old policies so I wouldn’t have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn’t have been smoother, with Michael’s team also making sure that I knew what to do when – including not canceling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can’t ask for better responsiveness than that!
I’m just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn’t ask for better people to work with – they’re very good at what they do, they put their customers first, and they’re incredibly nice people as well.
So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an ‘insurance check-up’. You’ll be very, very glad you did!”
- AAAt the same time he was very easy to work with, knowledgeable and professional!Anya a., Rockville, MD
“Wonderful company! Jason not only saved our family money but he also provided us with a better coverage than what we used to have. At the same time he was very easy to work with, knowledgeable and professional! Trually an Outstanding Service!!!
” - JF
- MHGood communication and prompt response to e-mails.North Bethesda, MDCustomer since Feb 2018
- JC
- JMJust keep doing what you’re doingJuan M., Gaithersburg, MDCustomer since Jun 2016
I would highly recommend Foresight Insurance for any insurance needs.Heiromy N., Rockville, Maryland“The team at Foresight Insurance provided me with the best customer service experience I have ever gone through when shopping my auto policy and adding additional policies. They were very responsive and professional in every way. Not only were they able to lower my cost but they also increased my coverage. I would highly recommend Foresight Insurance for any insurance needs.”
...quick to respond, offers extremely competitive rates...Jill P., Rockville, Maryland“I have worked professionally with Michael for over 6 years now. He is quick to respond, offers extremely competitive rates, and committed to the best outcomes for our shared clients. With his low premiums, he has saved deals for me that have had debt-to-income challenges. Michael is bilingual which is a plus! I highly recommend Michael at Foresight Insurance.
Jill Posin, Loan Officer -New America Financial”- RB...we get all the accurate information we are looking for.Roger B., Maryland
“When we are being assisted by Mr. Michael Cruz at Foresight Insurance we get all the accurate information we are looking for. Makes people feel very comfortable when someone has the time to explain things to you as Mr. Cruz did.”
...staff will be there to answer to whatever questions or concerns we may have.Noralyn D., MD“Our initial meeting with Michael Cruz was very reassuring so we decided to switch our Car/Vehicle/Umbrella policies to Foresight right there. Prior to meeting him in person, I have had several phone conversations with him and I recognized that he and his staff will be there to answer to whatever questions or concerns we may have. It’s heartening to know that I will not be calling a 1-800 number….thanks Michael…and BTW, Foresight rates are better than Allstate…”
- JMJennifer â., North Bethesda, MD
- WL
- DD
- SS
- JM